How can I pay for the tour?

You can click the “Booking (Pay Now)” button. After filling the necessary information, you can pay a deposit or full amount with your VISA or Master Card.

Do I have to pay the full amount?

No, you can pay deposit amount online and the rest of the money will be paid in cash on the tour. But if you want to pay your balance payment with your credit card (instead of cash) also, there is 4% extra bank commission.

Is there any discount for children?

Yes, we do have children discount.

What are the departure dates of the tour?

Our tours depart every day.

What kind of vehicles do you use for your day tours?

We use fully air-conditioned non-smoking new-model touristic vehicles for our tours (Mercedes, Volkswagen, Isuzu, Otokar) – so that you can enjoying touring in comfort. Some of our tour Packages include local buses for connecting from one city to others. We use good bus companies for your local bus travel from one city to others.

Do your tours stop in shopping stores?

Our regular group tours stop in some shopping places. But there is no obligation to buy. Mostly we stop unique goods shops belong to Turkey such as carpet store, leather store or jewellery stores. Once we stop here also you will get a lecture about the goods. Our private tours do not stop any shops unless you required.

Who will pick up from our hotel?

One of our staff/driver will come to pick you up from your hotel at the given time.

Do we have to carry our passport with us during the tour?

If you travel from one city to another city and if you are going to use the flight or bus connection between cities, you have to take your passport with you.
If you are on a city tour, you do not need to carry but just in case, once you arrive in your hotel, take the copy of your passport and carry passport’s copy with you.

How many people there will be in the group tours?

Group size changes day by day. We are not able to give you an exact number of the group but generally, group size is between 8 and 25 people.

Do your tour guides have a licence and speak English?

All of our tour guides are licensed by the Turkish Tourism & Cultural Ministry and all are educated and well experienced.

Do you provide vegetarian food?

Yes, it is very easy to find vegetarian food in Turkey. But please let us know your food preference at the time of booking.

What happens if I forget any valuables/any staff on the tours?

We are not responsible for any forgotten valuables/staff on our tour. But if you let us know immediately we will try to do our best to find it and deliver it to you according to the possibility.

When I pay by credit card, is it safe to use your online booking?

It is secured by SSL 128-256 bit and we do not see any credit card details. When you insert your credit card details the payment charged directly by our bank.

Do you pick up and drop off from/to hotels for the tours?

Yes, we pick-up from almost all the hotels in Istanbul. To make sure, you can ask before the booking.

Do you operate Gallipoli & Troy Tours during Anzac Day Period?

Gallipoli & Troy Tours are not operated during the Anzac Day Period between 23 April and 25 April. During this period you can check our Anzac Day Tours Package.

How do I find my relative’s grave who buried in Gallipoli Peninsula?

It is possible to find your relative’s grave in Gallipoli. You can check the following website cwgc.org. If your relative’s grave is on our road while we are visiting Gallipoli, we will be able to find.

What we should wear on the tours?

You should wear comfortable shoes. In the summertime, you should wear a hat or an umbrella because the weather will be hot and take your suncream with you. In wintertime, the weather will be cold and snowy. You should wear clothes that will keep you warm.