Dear customers,

Kindly note that we are facing a lot of issues with Hot Air Balloons in Cappadocia.

  1. All balloons were hired by the balloon union.
  2. They refuse to confirm our reservations (even if we ask for 5-6 months later).
  3. They increase rates last minute or refuse the reservation.

Thus, from today onward, customers should know before booking a hot air balloon tour.

ANY BALLOON RESERVATION DONE THROUGH US IS NOT GUARANTEED EVEN IF PREVIOUSLY CONFIRMED.

So, no agency can give you a guarantee for the hot air balloon flight.

What do we do in this case?

All the customers that booked a hot air balloon will be added to the waiting list. We will confirm their balloon flights 1 day before the flight.

If your balloon is not confirmed, we will refund 100% of the balloon fee to your credit card.

We are sorry to let you know about this issue, we hope it is temporary.

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