Kindly note that we are facing a lot of issues with Hot Air Balloons in Cappadocia.
- All balloons were hired by the balloon union.
- They refuse to confirm our reservations (even if we ask for 5-6 months later).
- They increase rates last minute or refuse the reservation.
Thus, from today onward, customers should know before booking a hot air balloon tour.
ANY BALLOON RESERVATION DONE THROUGH US IS NOT GUARANTEED EVEN IF PREVIOUSLY CONFIRMED.
So, no agency can give you a guarantee for the hot air balloon flight.
What do we do in this case?
All the customers that booked a hot air balloon will be added to the waiting list. We will confirm their balloon flights 1 day before the flight.
If your balloon is not confirmed, we will refund 100% of the balloon fee to your credit card.
We are sorry to let you know about this issue, we hope it is temporary.